Virtual Field Support

Our Aim

Call Centres that provide instant, and empathetic support to the last mile workers.

Rural women trained in technology provide services to supplement teacher professional development and student learning outcome.

13

Centres in 10 states set up in 2016-2019

1.5 Lakh

Calls inbound (10%) & outbound (90%) in 2018-19

1.5 Lakh

Voice messages recorded in 2018-19

Scaled Impact Model

Rural Women

  • Field Research
  • Diagnostics
  • Private and Govt Partnerships
  • International Collaborations

Services

  • Toll-free Lesson Plan Support
  • Professional Whatsapp Groups
  • Knowledge Portals
  • Broadcast messages & Voice Calls

Impact

  • 15-22% improvement in SLO*
  • 50000 stakeholders serviced
  • Reduced manpower dependency
  • Reached remote geographies

Stories from the Ground

Going Places, Growing Exposure

When we talk about beating the blues in life with strong willpower and determination; SudhaParmar’s face flashes in front of the eyes. She is a strong-willed woman who has beaten all odds to continue her education along with work. She is employed in the Virtual Field Support Center in Bhopal, Madhya Pradesh.

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Prayas: An attempt to tackle teacher shortage in Assam

Imagine a classroom without a teacher. Can you visualise a school where students have to wait for their turn for any teacher to teach them? This was the usual scene of nearly 900 schools of Dhubri district of Assam. The situation was not caused due to lack of teachers’ interest in their job or their absenteeism.

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I am not alone

Coming from an only women’s family, 25-year-old Khushboo Khan of Madhya Pradesh, has become a role model for young girls of her family and neighbourhood. She has been living with her mother and sister since her father passed away in 2010.

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